At Glow Up Home Services, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use our app, website, or services.

πŸ“Œ Information We Collect

We may collect the following information:

πŸ‘€ Personal Information

  • Name
  • Mobile number
  • Email address
  • Service address

πŸ’³ Payment Information

  • Payment method details (processed securely via third-party payment gateways)
  • We do not store card or UPI details on our servers

πŸ“± App & Usage Data

  • Booking history
  • Service preferences
  • Device information (IP address, app version, basic analytics)

🎯 How We Use Your Information

We use your information to:

  • Book and manage services
  • Assign verified service professionals
  • Process payments and refunds
  • Communicate booking updates and offers
  • Improve app performance and customer experience
  • Ensure safety, security, and fraud prevention

πŸ” Data Protection & Security

  • We use secure servers and encryption where applicable
  • Access to personal data is restricted to authorized staff only
  • Our professionals receive only the necessary information to deliver the service

🀝 Sharing of Information

We may share your information:

  • With service professionals (only essential details)
  • With trusted third-party partners (payment, notifications, analytics)
  • When required by law or government authorities

We do not sell or rent your personal data to third parties.

πŸ”„ Data Retention

  • Your data is stored only as long as required to provide services or comply with legal obligations
  • You may request data deletion by contacting our support team

🧾 Your Rights

You have the right to:

  • Access your personal information
  • Update or correct your details
  • Request deletion of your account and data
  • Opt out of promotional communications

πŸͺ Cookies & Tracking

  • We may use cookies or similar technologies to enhance app functionality
  • You can control cookie preferences through your device or browser settings

πŸ”„ Policy Updates

Glow Up Home Services may update this Privacy Policy from time to time. Any changes will be reflected within the app or on our website.

GU brings the convenience of booking premium home services right to your fingertips. With our user-friendly app, you can book verified professionals for salon, spa, cleaning, repairs, and wellness services in less than 60 seconds.

needhelp@glowup.ae